For product or online order related inquiries please contact us via email at firstname.lastname@example.org or visit our major authorized retailers locations store locations.
Purchases can be made through weibeauty.com or our major authorized retailers or store locations. All products are subject to availability.
If ordering from Wei Beauty, once your order has been placed, you will receive an email confirming your order. If you would like to change your order, please email us at email@example.com with your name and order number, and we’ll get back to you as soon as possible. If you’d like to send our products as a gift, you may add a personal message to the package.
Wei Beauty accepts the following forms of payment for online purchases:
Weibeauty charges sales tax for those clients located in Florida, New Jersey and Pennsylvania.
Wei Beauty Guarantee
We stand behind our products, service and customers. We have a 100% satisfaction guarantee on every purchase. If for any reason, your purchase is not pleasing to you, you may return any of our products within 30 days after purchase. We will reimburse your credit card for the purchase, less shipping and handling.
United States Postal Service is standard, and costs $6.95 for orders up to $100.00. Orders over $100.00 are shipped as no charge to our clients.
Expedited shipping is available as well and is offered during your online ordering process.
Orders are processed Monday thru Friday.
We do not ship outside the U.S. at this time.
For international inquiries, please visit Space NK UK or Mecca for more information.
A shipping confirmation will be emailed to you as soon as your order has been shipped, which will allow you to track the status of your order. Log into weibeauty.com My Accounts and click the 'My Orders' link. If you have questions about your order, please email us at firstname.lastname@example.org and we would be happy to assist you.
If you’re not satisfied within 30 days after purchase, we want to hear from you. We will offer a refund, exchange or replacement on all goods returned to us if you ordered directly from Wei Beauty. Mail the product back to: Wei Beauty PO Box 525 Newtown Square, PA 19073
Along with your package, include the packaging slip or a note with your name, address, order and telephone number.
We will reimburse your credit card for the purchase, less shipping and handling.
Returns/Exchanges will be processed within 5-7 business days of receipt.
If you purchased from our major authorized retailers please follow their return policies.